Cancellation Policy

Aqueous SUP Cancellation Policy:

This policy applies to all Aqueous SUP events, including courses, tours, private lessons, and clinics.

Due to limited availability, we require at least 48 hours notice for cancellations or date changes. No-shows, cancellations, or rescheduling requests made within 48 hours of the scheduled activity are non-refundable, regardless of the reason.

Aqueous SUP reserves the right to cancel, postpone, or reschedule any activity up to and including 24 hours prior to the start time. This may occur due to low enrollment, unsafe conditions, inclement weather (such as high winds, lightning, or storms), natural disasters, or other unforeseen circumstances beyond our control. If we cancel an activity, you will receive a 100% refund.

We paddle rain or shine, but we will never compromise safety. If a session must be adjusted due to weather or water conditions, we will work with you to reschedule whenever possible.

Please arrive on time and prepared. Late arrivals may result in a shortened session or, in some cases, a forfeited booking without refund.

By booking an activity with Aqueous SUP, you agree to the terms of this cancellation policy. For questions, please feel free to contact us — we’re happy to help.