Privacy Policy for Aqueous SUP

Effective Date: July 20, 2024 Thank you for visiting Aqueous SUP’s website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

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Information We Collect

• Personal Information: When you visit our website, we may collect personal information that you provide to us voluntarily. This includes information such as your name, email address, phone number, payment information, and any other details you provide when contacting us through booking, forms, or email. We may also collect information you provide about others, such as when you share emergency contact information or sign someone up for our services; we will use this information to fulfill your requests and will not send communications unrelated to these requests. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis.
• Transaction Information: When you purchase a service or register for events, we collect information about the transaction, such as purchase price, product details, and the date and location of the transaction.
• Automatically Collected Information: We may also automatically collect certain information about your device and usage patterns when you visit our website. This may include your IP address, browser type, referring/exit pages, and other usage statistics.
• Information From Other Sources: If you create an account or access our services using credentials from a third-party social media platform (such as Facebook), we have access to certain information from that platform, such as your name and public profile information, in accordance with the authorization procedures determined by that platform. We collect content you share publicly in connection with our products, services, or campaigns, including photos, videos, and profile information.

Use of Your Information

• To Provide and Maintain Our Services: We use the information we collect to provide and personalize our services to you, including responding to inquiries, communicating with you regarding your reservations and services, and processing transactions. This may also include customer experience surveys.
• To Improve Our Website: We analyze how users interact with our website to improve its functionality, content, and user experience.
• To Communicate with You: We may use your contact information to communicate with you about our services, promotions, marketing, and updates, if you have opted to receive such communications.

Disclosure of Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website or conducting our business (e.g., hosting services, analytics providers). This may also be with service providers, vendors, contractors, or agents who complete transactions or perform services on our behalf, such as those that assist us with payment processing, fraud prevention, customer service, gift cards, personalization, marketing, and advertising.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests. This includes complying with a legal obligation, protecting and defending the rights or property of the company, preventing or investigating possible wrongdoing, protecting the personal safety of users of this service or the public, and protecting against legal liability.

Security of Your Information

The security of your personal information and data is important to us. Please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information and data from unauthorized access, use, alteration, and disclosure, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. These technologies help us analyze website usage, customize our services, content and advertising, and enhance your experience. You can control cookies through your browser settings and other tools.

Analytics

We use analytics services provided by third parties to help us understand how users engage with our website. These services may use cookies and similar technologies to collect information about your use of our website and other websites.

Your Choices

You have the right to access, correct, update, or delete your personal information. Also, our email marketing is permission-based. You may unsubscribe from our communications at any time by contacting us by email at [email protected] or following the instructions in the emails we send.

Children’s Privacy

Our website is not directed to children under the age of 13 and we do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our system. If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: 509-420-3180 or [email protected]. We would be more than happy to discuss any concerns you have about your privacy.